Privacy Policy

1. Introduction

NeuroFoundation LLC ("we", "our", "us"), operating under the ReelBro trademark, provides an AI-powered content creation platform for TikTok. This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our Service.

2. Data We Collect

We collect the following categories of data:

Account Information

• Username and password (hashed)
• Role designation (manager or creator)
• Telegram handle (optional, for communication)

TikTok Data

• TikTok account profile information (display name, follower count, bio)
• Video performance metrics (views, likes, shares, comments)
• OAuth tokens (encrypted at rest) for API access

Generated Content

• AI-generated scripts and image slides
• Posting schedules and publication history
• Content generation parameters and preferences

Creator Applications

• Name, country, language
• TikTok handle, experience, and follower count
• Availability, motivation, and payment preferences

3. How We Use Your Data

• Provide and operate the Service (content generation, analytics, posting)
• Display TikTok analytics and performance dashboards
• Generate AI-powered scripts and visual content
• Schedule and publish content to TikTok on your behalf
• Process creator applications and manage onboarding
• Communicate with you about your account and the Service
• Improve the Service and develop new features

4. Third-Party Services

We use the following third-party services to operate the platform:

• TikTok API — to fetch analytics and publish content on your behalf
• OpenAI — to generate content scripts (text prompts are sent for processing)
• Google AI (Gemini) — to generate visual content (text prompts are sent for processing)
• AWS S3 — to store generated image assets

Each third-party service processes data in accordance with its own privacy policy. We only share the minimum data necessary for each service to function.

5. Data Storage & Security

Your data is stored in an encrypted database. TikTok OAuth tokens are encrypted at rest using industry-standard encryption (Fernet). We use HTTPS for all data transmission. Access to your data is restricted to authorized personnel only.

6. Data Retention

We retain your data for as long as your account is active. Generated content is retained according to configurable TTL settings. TikTok analytics data is cached for 15 minutes and refreshed periodically. Upon account deletion, your personal data will be removed within 30 days.

7. Your Rights

You have the right to:

• Access your personal data stored by the Service
• Request correction of inaccurate data
• Request deletion of your account and associated data
• Disconnect your TikTok account at any time
• Export your data in a machine-readable format
• Withdraw consent for data processing

8. Cookies & Tracking

The Service uses HTTP-only session cookies for authentication. We do not use third-party tracking cookies or advertising pixels. Session cookies expire after 7 days.

9. Children's Privacy

The Service is not intended for use by individuals under the age of 18. We do not knowingly collect personal data from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify users of material changes via the Service or by email. The "Last updated" date at the top indicates when the policy was last revised.

11. Contact

For privacy-related questions or to exercise your rights, contact us at [email protected].